What We Do
We provide IT support to startups, tech companies, and small businesses in Lancashire and the UK. Impress your customers and beat the competition with smart IT planning, cloud computing solutions, and reliable tech support.
We love to help you get things done.
The way to get started is to quit talking and begin doing!
– Walt Disney
We’ve been helping startups and small businesses of all kinds since well before our official founding in 2016. Prior to starting NiCSS I.T Solutions, We have worked for many years delivering IT and administrative support to a wide range of enterprise dot-coms, small businesses, and nonprofits. Our method draws on a deep appreciation for the challenges of being an entrepreneur in a fast-paced world.
Our Approach (We’ve Got Your Back)
Tap our services as you move from concept to launch. This week it might be PC cleanups, and in a year maybe web servers and automated billing.
We align your information technology with your business goals, delivering infrastructure planning and scale-able support along the way.
Get help with your business
You can get help with setting up or growing your business. This includes:
Understanding the rules for your type of business.
Claiming tax reliefs or allowances you’re entitled to.
Finding grants, loans and other types of funding.
Making it a success (eg marketing and promotion or developing your business skills).
It’s all about you.
We simplify your life by solving problems you haven’t got time for. So, if you’re not getting things done, we’re not doing our job.
If you present us with an IT problem we can’t fix, then, there’s no charge to you—simple as that.
Paper trails, without the paper.
We document and automate our work with web-based applications that simplify the ticketing, help-desk, and invoicing process. We provide our clients with access to these systems, to submit tasks, track our work, and monitor our invoicing process.
Your business depends on reliable networks and gold-standard security, and about this we don’t joke around. We comply with industry best practices when working with your systems, and hold ourselves accountable to your highest expectations.
Lean IT is green IT.
Work smarter to help your budget and the planet. We help save you money by eliminating unnecessary redundancies. We can also help lower your energy usage and improve the efficiency of your workflow.
Tools for your kit.
No time to research the latest trouble ticketing system or online book-keeping application? We’re app junkies, and we’re happy to hook you up with the latest and greatest.
Type of Business
It’s simpler to set up as a sole trader, but you’re personally responsible for your business’s debts. You also have some accounting responsibilities.
If you form a limited company, its finances are separate from your personal finances, but there are more reporting and management responsibilities.
Some people get help from a professional, for example an accountant, but you can set up a company yourself.
An ‘ordinary’ partnership is the simplest way for 2 or more people to run a business together.
You share responsibility for your business’s debts. You also have accounting responsibilities. Find out more about being in a partnership and how to register.
Your most unhappy customers are your greatest source of learning
– Bill Gates
The type of insurance policy you buy may differ depending on the size and type of business you are running, your insurance budget and whether any of your customers have requirements about what insurance cover you should have.
To help you understand what’s on offer we’ve summarised a few key areas of cover:
Public liability Insurance protects you against claims for compensation from people outside your business who have suffered an injury or whose property has been damaged because of your business. This could be something as simple as a visitor to your business tripping on a loose rug at your office, resulting in damaged knee ligaments and a claim for compensation.
It can also cover more serious claims resulting from construction accidents which cause serious damage to a building or injuries to a member of the public. Public liability cover will pay for the compensation and legal costs arising from accidents like this.
If you come into contact with members of the public – including your customers – either at their premises or yours you should think about getting a public liability insurance quote.
If you have employees, even part-time or on a short-term basis, you must buy employers’ liability insurance – if you don’t you are breaking the law. The cover protects you if an employee is injured or becomes ill because of their work. They may seek compensation from you and, depending on the type of injury or illness, payments can be very large. Employers’ liability cover will pay for this compensation as well as the legal costs of defending the claim.
If you are an employer make sure that you stay within the law and buy employers’ liability cover.
Most businesses would find it difficult to work without the tools of their trade or with no access to their place of work – whether you’re a consultancy business and rely on your IT equipment or a plumber who couldn’t work without their tools.
Could you afford to replace all of your business equipment or stock in the event of it being destroyed, lost or stolen? If the answer is no you should consider property insurance to protect your business building and assets.
When buying this cover, it is important to ensure that the sum insured on your contents list is equal to or greater than the value of your equipment; not just the items you think are important (so don’t forget about the boring stuff like office chairs and filing cabinets). If you under-insure it’s unlikely that you would get the full value of any items you claim for.
This also applies to your own or hired-in plant if you work in the construction industry – could you afford to replace it if you didn’t have business insurance? If you do buy cover make sure you insure the plant to its full value.
If you own the building you work from you should make sure that it is properly protected. It’s probably one of your major assets so you’ll need to be confident you won’t suffer financially in the event of a flood, fire or other event which damages your property.
Another cover to consider is business interruption insurance. This will make up for the money you lose if you can’t work because your property has been destroyed, stolen or damaged.
Professionals are effectively selling their knowledge and expertise to their customers – you may be doing this in a number of different ways including providing advisory and consultancy services and producing designs.
If your client loses money because of a mistake you’ve made or because your work is late or not up to scratch, you may be faced with a claim for compensation. You might feel you have done nothing wrong but still be faced with significant legal costs to defend the claim.
Professional indemnity insurance can protect your business by paying for this compensation and legal costs.
What else do I need to know about business insurance?
You may feel confident that you know what insurance to buy but not how much. Your first thought should be whether any of your contracts stipulate how much business insurance cover you should buy – they will often require you to have a minimum level of public liability or professional indemnity insurance. If they do then this should be your starting point – although you may decide that you need more cover than the contract asks for.
For public liability and professional indemnity you will need to choose a limit of cover which is right for your business. Think about the type of work you do and what could go wrong in a worst case scenario – how much might it cost, especially if a dispute went to court. Buy a level of cover which you are confident will cover the cost of compensation you might have to pay.
Employer’s liability insurance is required by law if you have employees and you must purchase a minimum of £5 million in cover – although many policies will automatically cover you for £10 million.
When buying property insurance the most important thing is to make sure you are not under-insured. Be sure to calculate the total value of all the entirety of your property – you can’t pick and choose what you want to be covered.
Insurance is an ingenious modern game of chance in which the player is permitted to enjoy the connection that he is beating the man who keeps the table.”
– Ambrose Biercemost